Introduction
Welcome to Azizi Travels & Tours. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services.
Information We Collect
Personal Information
We may collect the following personal information from you:
- Contact Information: Name, email address, phone number, and postal address.
- Payment Information: Credit card details, billing address, and other payment-related information.
- Travel Information: Passport details, travel preferences, and itinerary information.
- Demographic Information: Age, gender, and other demographic details.
- Communications: Any communication you have with us via email, phone, or other methods.
Non-Personal Information
We may also collect non-personal information such as:
- Browser and Device Information: IP address, browser type, device type, and operating system.
- Usage Data: Information about how you use our website and services, including pages visited, time spent on the site, and other usage statistics.
How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: To process your bookings, manage your travel arrangements, and provide customer support.
- To Improve Our Services: To enhance our website, services, and customer experience based on feedback and usage patterns.
- To Communicate with You: To send you updates, newsletters, promotional offers, and other information related to our services.
- To Process Payments: To handle payments and refunds securely.
- To Comply with Legal Requirements: To fulfill legal obligations and protect our rights and interests.
Sharing Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as payment processors, travel suppliers, and IT service providers.
- Legal Requirements: We may disclose your information if required by law or in response to legal requests, such as subpoenas or court orders.
- Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction.
Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, loss, misuse, or alteration. However, please be aware that no data transmission over the internet or storage system can be guaranteed to be 100% secure.
Your Rights
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete information about you.
- Deletion: You can request that we delete your personal information, subject to certain legal restrictions.
- Objection: You can object to the processing of your personal information in certain circumstances.
- Withdrawal of Consent: If you have provided consent for the processing of your personal information, you can withdraw it at any time.
To exercise these rights, please contact us using the contact information provided below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and indicating the effective date. Your continued use of our services after any changes indicates your acceptance of the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Phone: 0331-8486188
- Email: azizitravelsandtours@gmail.com
- Address: Office No 1, Plot No 126/Z, Commercial Area, Adamjee Nagar, Tipu Sultan Road, Near Makkah Masjid, Karachi, Pakistan
Thank you for choosing Azizi Travels & Tours. We value your privacy and are committed to protecting your personal information.